Casino / Live
This glossary covers the words and abbreviations you encounter across our slot rooms, live casino tables, sportsbook markets and account wallet — from RTP and volatility to bKash deposit steps and KYC. Each definition is written in plain English so you can move through the lobby with confidence.
Knowing what a term means before you act on it changes how you browse. When you understand house edge, you can compare a live baccarat table against a slot room without guessing. When you know what rollover means, a information condition stops being a surprise.
Terms like RTP, volatility, RNG and payline appear on individual game pages and inside provider lobbies from CQ9, JDB, Habanero and Joker. Check the game detail panel or the info icon inside the title to see which values the studio publishes for that specific title.
Asian handicap, over/under, spread and moneyline sit inside the sportsbook section. You see them on the match card before you place a selection. Cricket markets — including BPL and international fixtures — display these labels on each line of the bet slip.
Deposit, withdrawal, pending, verified balance and e-wallet all appear in your account wallet screen. When you add funds via bKash or Rocket, the transaction row shows the method name, amount and current status so you can trace each movement without contacting support.
Rollover, turnover, wagering requirement and minimum odds are the labels attached to any active information in your account. Open the information detail from your signed-in area to read the exact condition applied — the number shown there is the one that counts.
Start here if you are new to slot rooms or live casino tables. These six terms appear on nearly every game page and table lobby.
RTP stands for Return to Player. It is the percentage of total wagers a game pays back over a very large number of rounds. A figure of 96% means the game returns 96 taka for every 100 wagered on average across all sessions. RTP is a long-run statistical measure, not a per-session promise.
House edge is the inverse of RTP carries a 4% house edge.
Volatility describes how a slot distributes its payouts. High-volatility titles pay less often but tend to award larger amounts when they do hit. Low-volatility slots pay out more frequently at smaller amounts.
A wager is a single bet placed on a game or market. Turnover is the total amount wagered across multiple rounds or bets, added together.
A jackpot feature is a prize-style mechanic built into certain slot titles where a separate prize pool accumulates and can be awarded to a player during a qualifying round. The size and trigger condition vary by game.
A live dealer game streams a real human dealer from a studio, dealing cards or spinning a wheel in real time via video.
These terms appear in the sportsbook, wallet screen and account verification flow. Each one has a specific meaning tied to a screen or process step.
Asian handicap is a form of sports betting that removes the draw outcome by giving one team a head start expressed in goals or runs. If you back a team at -1.5, they must win by two or more for the bet to succeed.
Over/under is a market where you bet on whether a measured total — runs in cricket, goals in football, corners in a match — will be above or below a stated line. If the line is 5.
Rollover is the number of times you must wager a specific amount before it becomes withdrawable under a information's terms. A rollover of 10x on 500 taka means you need to place 5,000 taka in qualifying bets. The exact multiplier and eligible game types are written in the information detail inside your signed-in account.
An e-wallet is a mobile-based payment account that holds a balance you can use to fund or withdraw from your casino wallet without a bank card.
KYC stands for Know Your Customer. It is the identity verification process your account goes through before withdrawals are approved. You submit identification documents through the account verification section. The status — pending, under review or verified — is visible in your account profile. Completing KYC removes withdrawal holds on your balance.
Session controls are account-level tools that let you set boundaries on how long or how much you play within a given period. Options vary by account type and are found inside the account settings area.
When you open Slot Kingsway from the JDB section of our lobby, the game info panel shows its RTP figure and a volatility rating. Those two numbers together tell you whether that title suits a short session or a longer one.
Both appear in the game info panel inside Slot Kingsway and Crash Blaze. RTP is the long-run return figure; volatility tells you how that return is distributed across sessions. Read them together before choosing between two titles in the same category.
These two statuses appear in your account wallet after a bKash or Rocket withdrawal request. Pending means the request is in the queue; verified means your KYC is complete and the payment is cleared to process. Both are visible without contacting support.
On a BPL match card inside the sportsbook, the Asian handicap line appears next to each team name with a run or wicket modifier. Selecting the -1.5 line for one team means that team must win by two runs or more for the selection to be settled as a win.
When an active information shows a rollover condition in your account, the number next to it is the multiple of the qualifying amount you need to wager on eligible games.
If a definition here does not match what you see on your screen, or a information condition uses a term not listed above, our support team can clarify it for your specific account situation.
The live chat button is accessible from the bottom of any page while you are signed in. Use it to ask about a specific term on your screen — share the page and the label, and the agent can explain what it means for your account state.
Send a question about a glossary term or information condition to our support email address listed in the help section of your account. Include a screenshot of the screen where the term appears so the team can give you a precise answer.
The help section inside your signed-in account lists common wallet and verification questions. If you are unsure about a bKash transaction status or a KYC step, check there first — the published answers reflect the current account flow.
These questions cover how the terms defined above connect to actual steps inside the platform — from checking your bKash deposit status to reading a live table's rules screen.
Open the game from the lobby and look for the info or rules icon inside the game window. Studios like CQ9 and Habanero publish RTP in that panel where they have calculated it for the title.
Sign in to your account and open the information detail from the information section. The current wagered amount and the required total are shown there. Progress updates after qualifying rounds are settled, so the figure reflects completed bets rather than pending ones still in play.
Pending means your withdrawal request has been received and is in the processing queue. It has not yet been sent to your bKash wallet. If your KYC status is still under review, that step completes first before the payment moves forward. Both statuses are visible in your account wallet screen.
Asian handicap markets on cricket are available in the sportsbook section when BPL or international fixtures are scheduled and the market is open.
Go to the account verification section while signed in. The screen lists the documents required and the upload fields. Submit your identification through those fields, then monitor your profile status — it moves from pending to under review to verified as each step is processed by the team.
Volatility is a studio-set game property and each title has its own rating. Crash Blaze and Slot Kingsway have separate mechanics and separate volatility levels — open each game's info panel to compare them directly.